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We need a good hospital, my daughter and I were there over the emergencies, was terrible.

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The people of PR deserve better healthcare

I have had multiple poor encounters at this emergency room. The ER lacked even basic supplies to treat my 2-year-old’s open wound. After waiting about 5 hrs for another hospital in the area to deliver skin glue, it never arrived. The doctor in the ER had to send someone to her own personal home to pick up some supplies and bring them to the hospital. That doctor quit shortly after in complete frustration with the lack of organization at the hospital. Also, there is only one doctor on call in the ER for both adults and pediatrics. This makes ER visits take an inordinate amount of time and is completely inefficient and dangerous. It can literally take hours to see a doctor for the first time just to be evaluated for potentially life threatening symptoms.

I agree with everything stated here.

I went to the hospital for potential cardiac arrest signs, and was not even admitted for almost a half of an hour. After doing so, there was one doctor in the entire hospital. They suggested that I get an IV, which was positioned so that nothing actually dripped into my arm, and when they came back an hour later, they had to raise it in order for it to be effective. They concluded that nothing was wrong even though I have a history of heart issues in the family. The doctor was not even the one who diagnosed me, it was the nurse who said that my heart rhythm looked OK. The issue is that my heart rhythm was not OK in the lobby nor when they had the EKG machine on me. This place is totally underfunded and is disappointing that they can only staff one doctor in the entire hospital when they spent tons of millions of dollars constructing the facility.

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I also had the worst experience ever at Dorado Health while my husband was a patient experiencing heart attack symptoms and it took over 45 minutes to get past the waiting room alone. Terrifying experience.

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As a mother, it terrifies me to not have a reliable local hospital available to us should we have an emergency. This community deserves better.

Big concern ! We need proper equipment , md personeel and a good emergency unit to save lives!

Fellow resident in DORADO, agree with this 100%

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With my personal experience, The health system in PR is beyond broken and needs attention.

With my personal experience, The health system in PR is beyond broken and needs attention.

I have experienced excessively long wait times for general doctor appointments. Over 3 hours past appointment time!

This is a terrible tragedy. Hopefully the hospital can improve to prevent in the future. For now, this would definitely not be my hospital to go to in case of an emergency, which is really sad since it’s right here.

Together with my partner, we fully support this petition.

My family has also had similar experiences at the hospital, waiting for hours and hours for proper care. They have also witnessed patients being given incorrect discharge forms and prescriptions.

I'm a resident of Dorado and unfortunately experienced terrible service.

Our family lives nearby and has experienced the excessive and painful wait times in the emergency room, as well as a lack of organization in the hospital as a whole.

I am a resident of Dorado and Orlando Health Hospital is my nearest hospital.

Need to make sure that this hospital is appropriately staffed in order for it to meet the needs of the community.

Sad that we can’t use this brand new hospital because of how badly it’s run.

We need you

As a resident of Dorado I was thrilled when the hospital was announced and built. I wS expecting that the health care would be high quality. However this has not happened. My husband recently had 4 MRI's done for an aNkle injury. It took over a week for the MRI!s to be read. My husband went to the department several times asking for the results and was told that the results would be ready the next day. That never happened. He has serious injuries to muscles and tendons. I hope this petition brings a positive impact.

I live and work on dorado property for 13+ years and this has always been a worry of mine

Supporting community

!

I am a resident of Dorado Beach. Last October my father age 78 and myself were sent to the ER at Orlando Health after experiencing an accident with a grill where both of us experienced significant smoke inhalation. On arrival during triage not one staff member measured my or my father’s O2 levels. I had to ask the staff for them to put the device on my finger. This is the most basic and one of the most significant vital signs that needs to be taken. It’s unacceptable that I had to ask. We then had to wait over 4 hours for a chest x ray. Changes need to happen. It should not be this difficult to get basic Emergency Care,

I am a concerned and honestly freighted member of the Dorado community.

Neighbor

No community which is part of the United States should be without proper medical care services.

Health care is subpar at the facility

This is not only important for Dorado, but important for all of Puerto Rico.

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High quality healthcare whether routine, preventable, emergency, or critical is IMPERATIVE! It's a non-negotiable topic for me and the #1 reason I don't feel safe living in PR the last few years. Everyone always spoke so highly of this new state of the art hospital coming with top notch doctors and care, but it has done everything opposite since opening. There is no peace of mind being 5 minutes to a hospital. PLEASE make the necessary changes that will make this hospital functional on all of these levels. Mediocrity doesn't cut it when dealing with a person's life.

Critical factors such as lifesaving interventions, community well-being, and healthcare access are of utmost importance. Our family of six, residing here for five years, desires to establish roots in Dorado. However, the hindrance lies in the lack of quality and stable healthcare services. Quality medical facilities not only attract businesses and foster economic growth but also provide peace of mind. We wholeheartedly support initiatives aimed at enhancing healthcare access and are thankful to the dedicated leaders striving to prioritize the well-being of our community.

Critical factors such as lifesaving interventions, community well-being, and healthcare access are of utmost importance. Our family of six, residing here for five years, desires to establish roots in Dorado. However, the hindrance lies in the lack of quality and stable healthcare services. Quality medical facilities not only attract businesses and foster economic growth but also provide peace of mind. We wholeheartedly support initiatives aimed at enhancing healthcare access and are thankful to the dedicated leaders striving to prioritize the well-being of our community.

We deserve better medical services in Dorado , I heard so many complaints from neighbors about this matter.

The Health Care is VERY important!!

Need. Medical. Services!

Although our family is healthy we have already sought healthcare from other on-call providers as the wait times and quality care are lacking at OH. When I moved next to the OH facility a year ago I was excited to have a health care option so close. If the above mentioned care was available I would consider it an option.

Big changes must take place in order for this beautiful hospital building to actually take care of patients and perform life saving services.

The hospital isn’t what it was supposed to be in terms of services. It is not going much further of being a pretty building.

Great Health Care is extremely important!!!

If you’re going to be a place where residents go to in an emergency, sometimes it’s going to be life or death. This hospital is advertised as the newest most advanced hospital in all of PR - but many resident experiences beg to differ and that’s dangerous.

Would love to have a reliable hospital nearby in case of emergency.

We need a great hospital to support our community

With the passing of a friends that wqs unable to get care days prior to his passing as well as many people in the community complaining of unreasonable wait times and poor care.

100% agree

I am a resident of Dorado

Terrible and/or non existent healthcare services. Poor or mediocre administration and healthcare services.

The people of Puerto Rico and Dorado deserve better than this.

The people of Dorado and Puerto Rico deserve better than this.

Hospital needs to improve

The people of Dorado & Puerto Rico need & deserve better!

Frequent senior citizen visitor to Dorado.

Agree with Dan Richards assessment of the critical stabilizing care needed desperately in our town.

Please find ways to do better. Meet the needs of the community you serve- listen to them and correct. We need and deserve health care that sees us and treats us with dignity, urgency and professionalism. Such a shame to have a beautiful new hospital with little care inside.

Public Health is not a game. This has to be fixed everywhere

For a better medical service

He vivido situaciones exactamente como la descritas aqui. Esta es una situación urgente de resolver

I am signing to improve medical care for my daughter, her husband and two young children. I frequently visitor my family in Dorado Beach and being 75, could need emergency care in the future while in Dorado.

Founder and CEO of Concierge Medical Services, raised in Dorado, I have provided concierge medical service to the Dorado community for more than 12 years. I am more than happy to work hand in hand with OH in improving medical services in the community. It is a matter of utmost importance that OH can provide a better quality of care for my patients. I am not only asking as a medical doctor, but also as a son, considering my 74 year mother old resident of Dorado. Please let me know if there is any way I may be of assistance in giving Dorado the very best medical service possible which is so badly in need in Puerto Rico.

The people of Puerto Rico and Dorado deserve better treatment.

I want my 3 generation family to have the best possible health care in Dorado.

The people of Dorado and Puerto Rico need and deserve better.

The people of Dorado and Puerto Rico need and deserve better.

The people of Dorado and Puerto Rico need and deserve better.

The people of Dorado and Puerto Rico need and deserve better.

Quality healthcare is a necessity for every community.

I had a terrible experience in Orlando Health with my daughter in January 2023. It was really terrifying. If I get contact I can give all the details. (787) 487-1011 I really hope the hospital improves its emergency area, get more and better doctors.

I hope this hospital will be capable of offering a better service. Our personal experience has made us lost trust in them.

Supporting a hospital in Dorado is crucial for community health, yet addressing concerns about the lack of qualified personnel is essential. It's disheartening that some residents haven't utilized the facility due to this issue, highlighting the urgent need for investments in staffing and training to ensure reliable and effective healthcare delivery.

I Totally agree that the Hospital DESPERATELY needs to improve.

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We are in desperate need of a reliable hospital that can serve the entire Dorado community. Many families could benefit and we all would choose Orlando Health instead of going to SJ or Manatí if we have a local option that is up to high standards as we all deserve. We don’t want to lose more lives. Please make it happen.

High quality emergency care is an essential entry component of a hospital.

As a resident who has benefited greatly from the preventive care services in our community, I am compelled to stand with this petition to advocate for significant improvements in our critical care facilities. While I have personally experienced the commendable efforts of our healthcare system in preventing illnesses and promoting health, my family has also faced the dire consequences of its inadequacies in critical situations. There have been instances where my family urgently required critical care, and unfortunately, the experience at our local hospital was far from satisfactory. The lack of specialized staff and the overall preparedness were glaringly evident. This not only has the potential to compromise the health outcomes for my loved ones but also highlights a critical gap in our healthcare system that cannot be overlooked.

OH Dorado clinics should also widen the range of specialists available.

Family member had bad experience

A great need in our community.

I am sure many of us, residents and families of Dorado, have given some chances to this ER, but unfortunately most of the experiences have been suboptimal or bad. We do not know if the hospital’s leadership has the intention of making this ER a good or state-of-the-art facility or maybe the new administration has not yet clear objectives; perhaps the partners —Florida and PR institutions- are not synchronized. I believe it is a great idea to talk to them in order to clarify our expectations. Without clear objectives and a good professional team good services cannot be delivered, moreover, without many patients a good professional team will not be able to sustain itself on the long run. Good luck!!

Horrible waiting time for the OBYNG my time slot was at 10am at 12:00m talk to them again she said my meeting was at 1pm. I book it via phone. They finally meet me near 1:30 pm. Awful Gave me services I didn’t need if she read my file and listen to me. With that many technology you expect quality of service and TIME MANAGEMENT

Fatal services

.

We've had an unfortunate experience attempting to use this ER for a minor injury, which took an absurd amount of time to manage via triage and care at a time the hospital was not busy. We'll never use it again, until the quality improves. We're ready to pay a premium for quality care, as are others; please recruit enough quality doctors to justify the use of the term in the name of the hospital.

Low quality care for such a well established are of the island with plenty of financial support, it’s a shame.

Visiting Pediatric ER and waiting two hours before being told there was “no doctor on staff” unbelievably frustrating and potentially catastrophic

We need it in our community.

We need quality emergency response and care

Health care in PR needs help

N

Poor Health care is unacceptable. As a part-time resident of Dorado and Oklahoma, we are very concerned and ask you to re-evaluate your priorities here in Puerto Rico.

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We were in a car accident here last year and waited 3 hours to be seen

We need to have better health care options and services at Orlando health.

Horrible ER experience over and over

World-class healthcare should be a given in a world-class community.

Confirming my support

Adequate emergency service is of the greatest priority for our community

We need better healthcare services.

We need better emergency medical options.

The residents of Dorado and the surrounding areas deserve adequate accessibility to medical services especially emergency care. A brand new “state of the art” hospital should not be operating without the adequate credentials and staffing.

It's sad, but it's true. My 16 year old daughter had severe headaches late at night, when we enter the waiting room there was no personnel on the desk, we waited around 10 minutos or more... no one appeared.... We just left... we will never go back...

We need to get good care and it needs to improve

Countless friends have reported bad and in some cases, horrifying experiences going to this hospital. I will not go there and I tell others the same. It serves everyone to have top notch emergency care available on Dorado.

I agree %100with this letter. The citizens of Dorado deserve a better hospital care and the best doctors.

Fortunately I’ve only experienced the Pediatric ER and all seemed in order. However, as a resident of Dorado I support conversions of improvement with intentions of change.

I know someone who had a bike accident that broke his collarbone. Despite the Orlando Hospital being 5 minutes from the scene of the accident he concluded not to seek treatment at that Hospital. Orlando Hospital’s reputation is so bad that an individual with a broken bone decides not to seek treatment there. It’s a serious failure to provide such bad care that no one wants to go there for treatment.

My daughters live in dorado and I always visit This is extremely important to have good health care

While I do not have personal experience with the hospital, I have heard numerous accounts of terrible experiences from my friends and neighbors. It is imperative that our community have a well-run hospital with doctors who are trained and who value the lives of their patients. “First, do no harm.”

I’ve heard so many horror stories from the ER. We need to feel secure knowing that we have a competent ER staff at the hospital to take care of the needs of this community.

I also live in Dorado

There is no more important aspect to the quality of life equation than (at least) competent healthcare. Until this is solved for the residents of Dorado, we are all playing an ongoing game of "russian roullette" with our lives. Accordingly, this matter needs to be treated with the priority and urgency and importance of a life or death matter.

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Dorado need a ER with a good medical team that care take care of people in need and that accepts must of the Health Care Insurance in PR.

Family in PR

Clearly need emergency services in this area and the lack of it is a serious problem for many residents. I am grateful that others are taking up this problem and making it where it can get fixed.

Good causes need support. This is one.

Good healthcare services is a matter of urgency at any place and saves lives.

It’s unfortunate to finally have a new medical facility in the dorado area yet continually have peers recommend you go elsewhere for medical treatment due to sub standard service and care.

I have young kids who are very active and often get injuries. I am terrified that if a real emergency arose that I wouldn’t have a competent hospital near by that I would want to take them to.

Emergency medical services are very much needed.

All hospitals should be well prepared

Went to emergency room back in 2022. Waited too long before I asked to be transported by ambulance to Doctor’s in Manatí. Manatí was and is a much more mature organization.

Senior with home minutes from hospital, would like to know hospital is prepared to save my life when that service is needed.

I have been a resident of Dorado for 10 years. The hospital is an absolute joke. I hate driving by it because it symbolizes the complete lack of planning and organization that is characteristic of services on the island. If you build it, they will come- except this is not field of dreams it’s a hospital providing essential, life saving services.. It’s such a shame to see millions of dollars literally wasted when it the community is in desperate need of better healthcare. It is the number one reason I am hesitant about how much longer I can keep my family here. I have not personally been because of all the negative feedback from friends and neighbors.

Hospital improvement

Necesitamos un hospital com buenos médicos que puedan atender al pueblo de Dorado.

I agree that adequate emergency services should be available.

My wife have visited the emergency room on two occasions and has left the ER due to slow emergency care services.

Residents in the area are in need of a better emergency service response.

To see our community have access to the proper healthcare that is critical to have access to for our safety

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I agree 100% with the author of this letter.

I’m a Dorado resident and agree with the points expressed in this letter. We need better healthcare services.

Good cause

Need better administration

As user of the hospital i wish they have a better service

completely agree with everything said

Similar experience, the emergency is slow and lack of experience.

Essential service for the community

Waited almost 10 hours for ER service.

I went to ER recently and experienced the same outcome. Lack of experience from the ER team, hours waiting for medical service therefore went home continuing to feel sick.

I took had a bad experience being treated in Orlando Health for diverticulitis. My IV bag of antibiotics was empty for 2 hrs because a male nurse told me that they were short of staff and there were people more critical than I was to attend. I felt unsafe in a hospital when I was suppose to be treated with proper care andI was told that I couldn't go home for having severe case of abdominal pains caused by diverticulitis infection.

I have a personal bad experience at the hospital

I have a personal bad experience at the hospital

We have received substandard ED service at OH Dorado facility.

It’s a travesty that this man sought treatment and left frustrated after an extended wait for care just days before his medical emergency that cost his life.

Moving to the area and want good facilities.

Dorado demography is idiverse, and it includes adults with chronic illnesses but also families with children. The hospital provides a great service to our community but is understaffed. DCH and Orlando Health must recruit health care staff and physicians urgently.

Saving lives

This should’ve never happened. Please help however possible

Demanding high quality care for our community.

There should be better assessment of emergencies. It’s a shame to have such a beautiful hospital in a great location with untimely services.

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..

Improve ED and personal

We need help to keep Our community healthy

I support the letter, very true !!

Dorado community member

We need a facility in Dorado with doctors who are willing and able to handle all medical emergencies with urgency and competence!

I recently had 2 MRI’s done for both of my shoulders. The receptionist gave me a phone to call to verify when the results were ready. I must have called 30x over the course of a few weeks. No one ever answered and no one reached out to me. I had to stop in the hospital every time to check on them. For one of the MRI’s, I had to wait several additional days to receive because they didn’t have doctor available to review it. After a week plus of added wait time, they finally sent it out to Boston for someone to read. Additionally, on one of my MRI’s, they mixed up my birthday (flipped month and year), that resulted in every doctor not being able to use/save my scans.

Orlando Health should follow Dan’s advice and guidance.

The community deserves quick and quality health care that saves and improves our lives.

Live next to the hospital and know by fact that don' t have the facilities ( medical Equipment and sufficient specialized Doctors available.)

We deserve better

I am a board certified minimally invasive surgeon in Dorado and I share the same concerns

For better quality care

I’ve been there before for High blood pressure, the service is very slow. I got to the hospital around 12:30 pm and left at 11:00 pm. From triage to labs, X-rays, IVs and results took forever. All just to tell me to tell my Dr I needed a high dosage on my Hbp medication. I will say the staff is very nice, patient and are doing their job, but the response to any emergency needs to be a little more faster.

I’m a neighbor single mom who will appreciate a better health service for the benefit of my family and community.

We received a very under average service, several times, need to improve

To have a reliable medical service for our community. Right now it’s feels like a big gap.

To improve the quality of de health care for everybody

So they can have a change to make their medical space great so their patients will be provided with the best medical services from doctors and nurses.

the health needs improvement!! Over the years it has been failing us. We want and need improvement.

Dorado resident in need of good quality healthcare. I am a RN and would love to have a completely functional hospital and ED , your facilities are very modern, up to date but it sad to see it’s lacking great leadership.

Member of the community, my daughter a patient at Orlando Health and also did not have a good experience .

We all want to have the best possible care, specially if we put our life and our loves one in your hands. Please do not make your decision based on money..

As a member of the Dorado Community for the past 34 years, and loving so much living here, We definitely want better healthcare possibilities! With such a beautiful space as is OH, it’s a shame that services are not at the level they should be!

Improving emergency services, quality of care and safety for all patients. Timely care for the community and family members.

We know San Juan and manatí provide options for life threatening and high trauma care. We fully support a local option to care of our community’s urgent high acuity needs.

Part timer in Dorado Beach.

Would love to see world class healthcare in our wonderful city. My daughter is also in need of health care services, and it would give me great peace of mind to know that Orlando Health is around the corner!

Its a wonderful facility, but we need better, responsive care.

We have had a good experience with the ED for a less serious injury, however, we support the request for elevated ED care to support more serious and potentially life threatening cases.

Thalia Rodriguez

Sabanera Dorado resident, I’ve had to visit OH many times.

I live very close to the hospital and would love for tje facility to have high quality service.. It would be a shame that the reputation of this hospital make it useless.

Resident of Sabanera Dorado community

I had a similar experience at the hospital. Is understaffed very limited accommodations at the ER

I want a better hospital service for my family and the city.

It is a gorgeous facility but service have lack of service , follow up, the attention is very slow also.

We went to OH hospital to get an MRI in my son’s shoulder. The MRI was done timely but there was not a doctor to read the images for 2 weeks. We did not get the MRI results for 2 weeks. We flew back to mainland to have another MRI in the meantime as no one can wait that long when they have an injury.

We need urgent care

I know the people who went through this specific situation. Even though I heard many people talking about good experiences at the hospital, I understand there is always a good chance to be better. This specific case shows that the hospital needs improvements in service and care.

Terrible servicio en sala de emergencia

I live in Dorado and I want a better healthcare option for my family and friends near Dorado.

Anything Dan and Andrew would be doing they would be doing for good reason.

One of many cases of gross negligence and absence of care that in this case robbed a family of a loving father, son and husband.

I was excited to have a good hospital in the Dorado area. Then, when it opened, I was very disappointed in their slow servicie, and lack of interest.

I agree that maintaining a top-notch hospital is a win-win situation for the hospital, the owners, the staff and specially the patients.

Emergency Services in Dorado need to be better!

Better care at OH. I was not impressed with the level of monitoring my baby in the emergency room.

Need emergency

Better and quicker services for all

Need good medical services

I have used the facility in various occasion. It was a soon as they opened and the service was okay. But since that time ive heard they dont have enough personel to deal with the emergency. So this is not good for the service they are supposed to give to our community..

I just moved my family to the community and am surprised, as well as concerned that i new facility might not be able to serve my family during a time of need.

Necesitamos servicios de calidad,no para q nos atiendan como si fuese un favor.Gente q esté comprometida con salvar vidas,no para beneficiarse con la profesión. A los enfermeros q les paguen suficiente son los primeros q nos atienden,q lo hagan con pasión.

Extremely necessary to improve our emergency staff. Health care units are not valuable if they don’t have qualified, fast and experienced staff. Nice infrastructure won’t safe lives.

We need quality medical care.

Deeply concerned about the emergency room and critical care protocols and staffing at Orlando Health. We have had a terrible ER experience at OH previously and expect better for our community.

We live 2 minutes from the hospital but go to San Juan for all medical services

Something that is truly needed in Dorado.

Orlando Health must step up to the plate. Our lives are at risk.

This achievable goal is a matter of life and death, literally.

We took my mother to the emergency care and had to leave without getting any care due to the many hours that passed without receiving any trestment.

It’s troubling to live in a community without adequate access to emergency medical care.

Let’s learn from this tragedy and work together to improve care in Dorado.

Aaron Leavitt. Need I say more?! :.-(

I’m a physician who has been concerned about lack of services in and near Dorado. As President of a primary care organization, I am happy to help with providing necessary infrastructure for local primary care.

It is critical that our community has a hospital that can effectively and professionally address our medical needs and emergencies with life-saving efficiency. Thank you for making this a top priority.

We need better emergency care!

Agree on all points

So sad to lose someones life over under staffing issues.

Have seen and heard first hand stories of subpar care be provided to our local community when coming in for aid. Asking and in support of the hospital to improve care and emergency services.

It’s a service that everyone should have confidence in and support the islands medical needs. I even spoke with founders of Fountain Life about making their service accessible out of Orlando Dorado

Local resident

We really need good medical care.

My understanding is the ER is not staffed by specialists in emergency medicine. This must be the first step to fixing the problems

Better healthcare

Need better emergency critical care!

Our community needs a hospital that can respond to our medical needs and emergencies in a professional way and with life saving efficiency. ..

Orlando Health needs to overhaul its Faculty with an emphasis on competent ER services. Board Certified Emergency Medicine physicians should be present 24/7. There should be no artificial limitations to the recruitment of qualified physicians.

Terrible experience going to the ER at Orlando health when my mother broke her arm. They didn’t have anyone to give her a cast! Took hours to take an X-ray because staff didn’t know how to use equipment. Basically wasted her time.

Have visited the Hospital in the past

Around a year ago (give or take) we took our 7yo child to the ER at Orland Health for a high fever that wouldn’t break and labored breathing. We were there for many hours, and they did not so much as take her temperature until we demanded they do. When they did, it was 104 and they gave her OTC Tylenol and did nothing more. We tried to leave to go to another hospital since she was not receiving care, and they would not allow it. We had to call a private ambulance to come transport my daughter to another hospital so she could get the care she needed. Fast forward to current, my son had a motor vehicle accident and we took him to a hospital ER all the way in San Juan because we knew he would not receive urgent or sufficient care at Orland Health.

Hospital & emergency services should be the top priority for any country.

As a physician I am appalled by the lack of high quality care at such a new facility. I hope we as a community can work together to make a significant change for the better so Dorado has a trusted hospital it’s residents can go to for all their medical needs.

Save Lives!

Similar experience

Last visit there.

Community member and similar frustrations in lack of urgency among OH staff

I was ther in the last month, and emergency was so slow. Need to make it better

As a parent with a young child, quality Health Care is of paramount importance.

It is very important that we have a reliable hospital in our community.

They have to improve on faculty and ER specialists.

I am a resident os Sabanera and this is crucial!

We, Residents of Dorado need this.

I am a new resident of Dorado and Puerto Rico and I have two small kids. I do worry about the type of healthcare and service they will be receiving here and would hope a brand new facility could offer an equivalent experience.

As a trained peripheral vascular surgeon with prior hospital ownership experience and having acted as a pro-bono consultant to this hospital prior to the purchase by Orlando Health, I thoroughly agree with this letter. Right now the hospital has lost all credibility with the upscale community it was intended to serve. The promises made to the residents of Dorado Beach and adjacent Dorado developments have not been kept. It’s a shame that a fabulous, well designed and equipped facility has turned into such a disappointment. I have personally attempted to use the facility myself and was thoroughly frustrated. You need to get this taken care of. Respectfully, Salvador Brau, MD, FACS

I took my 3 year old son there that had pneumonia. They said that they couldn’t help me but called an ambulance and made me wait 3 hours for it to arrive and sent me to the hospital in San Juan. I could’ve drove him there myself and saved 400 dollars and 3 hours of criticism time. His oxygen levels were at 82

Local resident

Critically important need.

Concerned about health care access.

I also had an experience at the emergency room in which I had to wait all day to be treated for something that could have been very serious. The doctor and nurses were very good but the lack of enough personnel is very evident. I will not return due to concerns with proper timely care.

Medical care needs to improve in Dorado and throughout Puerto Rico. Step by step, let's have a rising tide.

I had an awful experience too. I was having a bad cough and since I have an existing pulmonary condition decided to go to the E.R to get at least some chest X-rays and be treated asap since it was a weekend. I got there at 1:00 pm and they took forever., I’ve waited like two hours to be called for vitals ( there were only 3 patients in the waiting room) and another couple of hours to be seen by a doctor and then another long wait to get treated and X-rays and then the most ridiculous of all, waiting for about two hours just to get the discharge papers!!! . It was already midnight and I decided to leave cuz I was exhausted. I could not comprehend why?? I was seen by 5 different people and none couldn’t log in to print a simple discharge.paper. I was exhausted and not only mine but the other patients in the waiting room frustration levels were sky high so I decided to leave without discharge papers and without the medicines. And swear I will never go back. I honest receive better care in the Local Dorado Emergency Clinic. The reason I didn’t go to the Dorado Emergency Clinic it was I needed the X-rays done and in that clinic they don’t provide X-rays services.

Very concerned about the access to quality urgent care for our community!

Listening to the facts around Aaron Leavitts death, and the outpouring of other experiences at doctors hospital is deeply disconcerting, frustrating and terrifying. There are very deep resources here, financially, and intellectually to help remedy this. This is not my area of expertise, but it’s 62 year old and through plenty of medical adventures, including my own throat, cancer, and various orthopedic injuries, my sons, epilepsy and neurological challenges, and another family members breast cancer. I certainly understand healthcare from a consumers perspective and proper care. Thankfully, Dan Richards, Andrew Keys, and others are expert in medical facilities and are willing to work with you to remedy the issues that you are having. I hope that things are remedied very quickly so that no one else is seriously injured or dies unnecessarily.

With the hospital in its current (understaffed) state, our family would immediately drive to a different hospital in case of an emergency. This is so unfortunate given what a beautiful and newrbfacility

On the morning of January 21 I was rushed by my husband at 4:30am with painful chest pain. After fourth minutes of filling out papers I was treated for Acid Reflux. Three days later I was told that I had a Clot and one of my main arteries blocked. I had a Cateterisms done at the Cardiovascular Hospital in San Juan. I had a stroke while filling out their protocol papers. I was discharged with ten Zantac pills. My experience was and still is traumatic. I told them since I was carried in that I was having a stroke!!!

Recent emergency room visit with kid with high blood sugar- 4 hour wait in a life or death situation is unacceptable

Dorado resident supporting the petition on looking for better emergency services

Emergency care is very important.

I have used this facility and strongly agree the hospital and ER both need a lot of improvement. It’s disappointing to have a brand new facility nearby but unable to use because the care is not actually care.

Without proper emergency care for our families, Act 22 begins to look like a dubious and potentially deadly gambit.

Improve ER services.

X

I visited the hospital with two of my children on July 2022 and we were there for a total of nine hours. We were asked to be patient as there was only one doctor for the entire hospital. That was outrageous and completely unacceptable.

The hospital needs to serve its mission of being the leading healthcare facility in PR with comprehensive ER, Primary Care and Critical care services. And the current state of the hospital does not give that feeling.

Our community needs life saving and proper care.

The hospital suffers from a bad reputation. As a member of the community I am concerned to make use of it for the care of my family.

Dear Mr. Strong: You will be hard-pressed to find a community with more expertise, resources and passion to help your team resolve the challenges your hospital is currently facing. You are quoted in the Oct 2022 press release announcing OH’s acquisition of the hospital as saying, “We see many more opportunities for additional collaboration — in research, medical education, staffing, and other areas.” It is now time to collaborate with the Dorado community to prevent avoidable tragedies.

As a resident of Dorado, I support this petition.

It needs faster service, it’s a shame so close to our community it would help a lot.

Na

It is imperative that a hospital be able to provide effective emergency care. Until OH can prove they can do better, we will not use or reccomend the hospital to anyone and in fact will discourage anyone from going there.

I live in Dorado with my family. We all need a good hospital to go to.

Personal experience.

I live in Dorado and recently had a serious medical emergency. I had to travel an hour to get to a hospital I could trust to have the facilities we needed to attend to the emergency, an open fracture of the fibula and tibia. I hope we can soon rely on a fully staffed, well trained and prepared Emergency room.

My greatest fear with this hospital has been that it would provide false sense of hope with the most precious thing we have - our lives. Why drive to San Juan when there’s a “state of the art” hospital on your doorstep? Sadly, the fear became a reality recently, and it will no longer be tolerated without accountability. It’s time for everyone involved in the building and operations of this facility to take ownership. It’s irresponsible, heartless (I’m shocked it’s not illegal) to advertise as a hospital or an emergency facility unless those services can be provided. Please do better.

Recognize the need for safe and improved medical care in my area and the island.

The hospital is not properly staffed thus not safe. Went to the emergency room for a broken bone. Was informed the only doctor on duty left to San Juan to donate blood and another doctor would not be on shift for another few hours. An emergency room without a doctor is worthless.

I too have seen poor care in the ER. For all the hype the hospital is falling way short!

I was there as well and feel a lot of work needs to be done to prevent tragedies like this from happening again.

Healthcare is a basic need and should be treated as such.

To save a life

Better healthcare.

Supporting this cause

I persobally have had the worst experience visiting the emergencia services of this new hospital. Over 24 hour had my kid waiting for service on the emergency room.

Spent 4 days hospitalized in the ER because of lack of personnel. Horrible experience.

Resident

Overall bad service experience in Emergency Room.

Se solicitan más médicos para que puedan tener más calidad de servicio

I would add that Orlando Health should accept Advantage plan.

I have had my own regrettable experiences in this ER. Have been there for over 8 hours with no attention. Went due to elevated blood pressure, dizziness and pain on my left calf. Hadn’t eaten all day and there was just bananas and juice in the cafeteria. Simply left to eat. Got billed later by mail.

A reliable and competent hospital

Because it’s true. It takes too mucho time to attend someone.

I support this effort to improve the medical care 100%

Better care is needed

Thanks for upgrading the services to guarantee good health service. We need you!

I had a family member wait hours in the emergency room to be treated. It got so late that everyone at the desks left and didn’t even explain anything to the patient as to wether or not xrays or anything else would be done.

Im concerned with the service provided in the hospital.

I’m a mother to two young children, and a mother who also plans to have more children. I also have past career experience in the medical field. It is a sobering thought to think a medical emergency or poor medical care could adversely affect my family the same way as the family mentioned above. I agree with the improvement proposals mentioned above.

We all deserve better healthcare in our community.

The Dorado Hospital is a disgrace. I was marketed Johns Hopkins Hospital by the Dorado Beach real estate sales people and this hospital is completely unuseable and criminally negligent. People are dying.

I went through similar experiences personally and with my family. My daughter went in with Covid symptoms and was not seen by a Dr because there was not a Dr available. She spend almost 8 hours in the waiting area. She finally walked away to another medical facility. I am glad that this petition is available. The community deserves better service.

Resident of Dorado needing better healthcare in our community and for our families.

The People of Dorado and all of Puerto Rico deserve a better health system! Tourists and visitors should feel safe when traveling to Dorado , knowing that their lives are in trusted, experienced hands in case of at emergency!

Concerned about current capacity to provide medical services

I reside in close proximity to this health facility and would love to utilize it for primary and emergency care should the services improve.

Universal access to health care, without discrimination, is a human right enshrined in the Universal Declaration of Human Rights and the International Covenant on Economic, Social and Cultural Rights.

Our family of 5 lives within 5 minutes of OH, and capabilities are currently substandard at best.

Better emergency support

I'm also a resident of Dorado and indeed agree with needing a better and more effective health care at the hospital.

Need better emergency services

We are in desperate need of immediate and ongoing medical response and care in this community.

I know the deceased and his family. I also have 5 kids and a husband that believed to have a false sense of security and health.

Neighbor

Fully support this letter. Qualified Emergency room doctors/nurses/staff are needed.

We are a young family in dorado and are sickened at the loss of life mentioned in this petition, we know the family and it is heartbreaking to know it could possibly have been prevented. We chose this past weekend to take our daughter to a separate facility in Bayamon for an X-ray following an accident at the beach because we are aware of the substandard care people have received at OH. I have heard conversations with locals around how much (or how little) the staff is paid there particularly taking into account that there is a preference for bilingual staff and so from my perspective that is the first thing that needs to be addressed.

Energency Services are crucial for the Dorado community and I support them in this claim

Had a terrible experience when I took my daughter to the ED at OH, and I’ve heard so many awful stories from friends. I no longer feel safe here.

Better emergency services

This hospital is woefully slow and lacks a basic level of service.

Improve emergency response

Please fix the hospital. There is no reason for substandard care here.

It’s the nearest hospital I have as a neighbor of Paseos de Dorado (community between Sabanera and the Ritz).

I went to Orlando health’s emergency room complaining of heart palpitations and chest pains. No one had even taken my vitals after 3 hours of waiting so I left and found another solution.

Last November I went to ER for a cat bite that got infected. I was in a lot of pain. I waited there for almost four hours and when asked how much longer I was told a few more hours. I got up and left. The waiting room wasn’t that busy so I have no idea why I had that wait

Need better healthcare here

We definitely need better care at this hospital. We avoid getting care for injuries because we do not want to have to wait hours in the OH ER.

We need Better urgent care.

I have visited that facility also for high blood pressure and seen the lack of doctors and attention to your condition. Me coming from Orlando Fl. Being to there hospital in Orlando they definitely don’t compare on care!!

I’m a resident at the community.

I live very close to this beautiful Hospital and I need for it to be prepared for any emergency we might encounter. This is a must, as we are far away from a major Hospital and OH/DM is supposed to be qualified as a major Hospital. What I saw at the tour they gave us at the beginning was exactly that.

My children have suffered medical emergencies, and when needing services from OH, we have had to wait for more than 6 hours without any emergency pediatric physician available. We now know it is best to use facilities outside of Dorado, when possible.

Worried about emergency health care at Dorado

I know many neighbors who had terrible experiences at the emergency room at this hospital. I also took my best friend there with chest pain and they said that we had to wait for more than 4 hours to start checking her. There is no real urgent care or attentions to patients at this emergency room. How many patients have to die before someone changes this situation?

I fully support this as everything Dan has stated in his letter is spot on and much needed to fill this large void in emergency care for the community of Dorado.

My wife and I took our 9 y/o son to the ED and was given a wrong diagnose to a pain in the right eye. Fortunately we chased a second opinion and were able to catch a badly infection in the eye on time. The OH physician wrongly diagnosed a migraine pain that may have caused the lost of the vision to our son.

Worried about emergency health care at Dorado

Live in the community

solidarity with community

Health and safety for me and my family.

We are a Family of 5, If services improve at the hospital we will definitely use it.

Community need

Need

Better, more efficient care for local families.

I have a few personal experiences with the ER and they were all horrible!

I have a daughter with Spinal Muscular Atrophy , a reason to move in close to a hospital. However, to my surprise they are not knowledgeable in draw-out blood for her lab works. Including , I have ask to have a vein sonogram to be able to find her veins

It saddens me that having the best physical facilities on the Island the standard of services and care is so poor.

We need improvement

Need to improve the same bounds of health system being provided to the community. It fits as a first response tem and should work as one.... we need to improve so as to pro idea the best service

Concerned

I am in agreement with this letter. Furthermore, I have gone to Orlando Health for my son to have stitches. The experience was long, and staff was very unprepared for minor stitches.

Totally agree with the petition

I fear the day I have to take my family to that hospital, with the amount of horror stories I've heard.

Thank you !

Agree

I have experienced the same inadequate service at Orlando Health. This hospital will eventually be closed if proper measures are not taken. Lives will continue be lost due to inadequate services

Healthcare is a basic human right.

I am a neighbor of Dorado, and have also personally experienced the lack of organization, knowledge, and care needed in that facility. Your organization needs to seriously commit to a higher standard of care.

Bad experiences when I've had to go to or take another member of my family

Emergency care, especially after hours emergency care, is lacking in Puerto Rico. We need accountability from the hospitals.

Concerned neighbor

Urgent need in Dorado!!

Both of my kids visited the pediatric ER, and it was a frustrating, long wait until we finally were helped. I hate going to that hospital as I am sure it'll take mostly waiting of 5-6 hours for some basic tests.

I admitted myself to this ER back in December of 2023 because I had gotten food poisoning and was vomiting profusely . I at the time was also 7 months pregnant so my abdomen was in pain and I was worried for my son. Orlando Hospital was the closest ER and I needed medical attention asap. I waited in the lobby for about 2 hours before being seen by a nurse who took my vitals. The doctor explained that I would be monitored and given an IV, I was then given a room where they were attaching a heart monitor to my belly to watch for my babies heart rate. 1. The nurses didn’t know how to set it up. I was told by one of the nurses that the hospital doesn’t really have a OBGYN department 2. I was left in that room for 3 hours and no one saw us and I didn’t receive an IV. My husband went to the front desk to ask why I hadn’t received any treatment. The doctor spoke to my husband and appeared frustrated that my husband had voiced his concerns. A nurse then finally came into the room and gave me a small IV and then 2 more hours came by and no one came in to check on us or change the IV bag that had been empty after an hour of having it in. Thankfully my baby and I were able to get through it but I believe if I would have had a more serious emergency it would have ended poorly due to the lack of competence.

Better service at ER, please!

I took my son to emergency (minor at that time) with pain in the testicles and after all there was no personnel for sonogram that night and since he was minor we couldn't leave the hospital. MCS is not available either

I was very happy when the hospital finally opened in Dorado, especially having a small kid it reassured me to have a structure nearby in case of emergency. However, after experiencing hours of wait in the pediatric ER and same with the regular ER, with long wait and poor treatment due to lack of specialized doctor ( last two times I have been there my daughter, after hours of waiting, has been visited by a regular doctor as the pediatric wasn't on shift) I am very hesitant unfortunately to consider it again. It doesn't help that literally almost everyone I know has had the same experience I did, unfortunately. Hopefully it will be managed differently and improved soon as as citizens we should be able to have an efficient and safe hospital nearby. Thank you

We need to improve health services on our island. Any initiative aimed at this is important.

Improve Dorado Health Services to the Dorado Community.

I went with my daughter to the emergency and we had to wait 10 hours when only three patients where there

It’s necessary!!

I view our lack of community paramedics, lack of proper street addresses, and lack of properly staffed and trained emergency room as creating life endangering risks that I’ve only seen in 3rd World countries (I’ve been to a handful). The hospital should be leading but it hasn’t been managed well resulting in a lack of trust in services and likely a decline in revenue opportunities…and thus a decline in services. This downward spiral must be arrested for the future of the hospital and health/safety of our community.

support letter

Good health services should be a primary factor in where we live

I am neighbor from Dorado who works in town as well. People I know have gone to ER for long hours without any treatment. They want to leave for other hospital and wouldn’t let them because already signed there with the insurance company.

As a mother, wife and health care provider I strongly support this petition to provide better primary care and emergency services to everyone in this community. The lives of our loved ones are too important to receive substandard care.

More rapid response is essential

Neighbor

My name is Dr Maria Renta-Soto When our Dorado hospital initially opened its doors (as Sabanera Health), I was the Associate Medical Director of the Emergency Department. I can assure you back then we had an excellent team of Doctors and Health Staff in general. Since the administration was taken over by Doctors Center, the quality of service has been on a steady decline, and most of the Dorado neighbors will not use the services of Orlando Health Dorado because of their history of negligence and terrible reputation. Waiting hours to be seen are very long, and the staff is inexperienced, unprepared, and scarce at best. It is a shame such wonderful structural resources are being wasted in a mediocre administration. This is our town and most of us want to see our closest hospital thrive and become an institution we can trust again. You can reach out to me for any additional input. My personal number is public.

Agree 100% with concerns in letter

It’s necessary

Need more tranquillity and faster service.

Help

Help

Emergency departments need to be fully staffed by Emergency Medicine specialists 24/7

Dorado and nearby municipalities are in much need of high quality healthcare facilities and support.

Ilian I Matos

Dear Mr. Strong, I experienced your hospital's ER facilities firsthand after an accident in which I fractured two ribs. Fortunately, I recovered quickly and fully but through that experience I could see the gaps in your current operations. Our Dorado Beach community expects world-class medical facilities. Please take our endorsement of Mr. Richard's petition as an opportunity to create a level of service that meets the standards or your community members.

Actions needed to fix this hospital!

I can provide a few in private if organizer is interested he can contact me.

We need better emergency care from this institution.

Our community deserves fast and effective medical emergency diagnosis and treatments for our children and adults. We must prioritize access to care, especially when in cones to life-threatening illnesses or accidents which require immediate & intensive treatment It is essential to improve the emergency department’s preparedness, response, recovery, and mitigation needs through the coordination of information, resources, and efficient communication amongst staff, paramedics, nurses, and physicians.

Previously have a very bad experience with the ER, when I took my son to have stitched an open wound on his finger, we had to wait 4 hours to be treated, the open was big enough to reached his nerve. We had to pay for the visit, since the hospital did not have a contract with MCS Life Insurance, a very well known health plan in PR. However, the emergency room was full of patients of the PR welfare health plan. I am a resident of Sabanera Dorado and I regret that this hospital is characterized by providing such a poor service.

Completely agree with the petition. Orlando Health has great facilities in Dorado but the service is very deficient. They should aspire to provide top quality concierge medical services to a community that needs it and is willing and able to pay for these services.

Resident of the Dorado community, work in the medical field and know first hand of the need there is to improve medical services not only in the area but in the island, and knew the deceased.

We are part of The Dorado community and we believe in having an integral and functional health care center.

We need better healthcare nearby!

I’m living in Dorado since 2001 and we were so excited and happy once we know that we will a new hospital finally … unfortunately despite of a having a great installation and equipment it does not have health care professionals to run this type of facility in benefit of the community , and this is a shame. There is a great opportunity to have a great hospital and great care program for Dorado.

MD worried about the poor medical services provided at the hopital.

Improving quality is necessary and essential

My mother was hospitalize and it was the worst experience we had to go through because of the lack of medical attention she needed and inhuman treatment. The list of unethical and malpractice she went through is so extensive that I would rather write or have a personal meeting with a person who can really make a different and not just get the understaff answer because the staff themself who are currently working are not apt to work with patients .I strongly recommend to go to Manatí or the metro area instead of this incompetent ER.

Visited the ER on several occasions with family members having negative experiences regarding services, staffing and lack of urgency.

Too many complains of emergency services from our neighbors in Dorado with disastrous consequences. We need a trustworthy health center for Dorado and evidently whatever is in place it’s not working properly.

Personal experience usiing the hospital’s ER

I agree with the needed changes outlined. Our only visit to the hospital was not addressed with any urgency and while the outcome was fine, it made my family less trusting of the hospital’s ability the handle a medical emergency.

Faster, more efficient emergency/health care is vital to the community!

Concerned new resident and practicing physician that recently relocated to the area from DC.

Health Care

Health care is critical for everyone in Dorado.

Better quality healthcare for Dorado

We need this medical facility with all the physicians needed.

Live in Sabanera Dorado, 5 mins from hospital. Went to the emergency room with an open leg cut that required severlal stitches. There were not doctors available to clean the deep cut and stitching me up for another 8 hours. Ran to a neighbor who is a surgen to help me get cleaned up and stitched.

We have had many unpleasant experiences with Orlando Health hospital. My most and worst experience was my recent one. We were waiting in the “so call” emergency room for a doctor to see my son who was experiencing high fever at the time. He had high fever for a few days but on that day the fever was at the highest 104 degrees so I rushed into the Orlando Health emergency room to have a doctor take a look. The whole process took 6-7 hours. We did not get home until 2am. I have ever had to wait that long to be seen by anyone let alone an emergency room. Add ion to that we couldn’t leave in the middle of our wait apparently by law it said once we signed in we cannot leave. I would have taken him to be seen by another doctor or to another hospital but I could not and made to wait until he gets seen by someone.

I had a emergency that a car hit me and I was there before transferring me to Ctro Medico for12 hours, and I had a a bleeding in my head

We trust that Orlando Health Hospital physicians and staff are located on-site and competent to deliver emergency and critical care to the Dorado Beach Community. Sadly this has not been the case. We lose trust and now avoid this facility when our neighbors share their experiences regarding inappropriate and sub-standard' emergency care of sick or injured babies, children, adults and elderly parents. My first encounter experience with this facility involved a sudden and unexpected “bleed out” when I was home alone recuperating from surgery. I immediately called the listed emergency numbers with no answer. I then called every number listed for the hospital with no answer. I left messages on clinic phone numbers with no answer and no follow up. We have frequent guests and have had to address significant injuries and illnesses. We are committed to working with Orlando Health to address and improve service delivery. Until we can trust that Orlando Health can deliver proper medical care for our loved ones, we will seek our healthcare elsewhere.

OH is a state of the art facility that is wasting away. Our community needs urgent access to reliable preventative and emergency/critical care.

You have an incredibly serious problem.

I live here, and my 70 year old parents are less inclined to come visit for a longer time bc they are concerned with the lack of care they would receive in case of emergency

Better emergency management system is needed for Dorado and Puerto Rico

A

I agree significant improvement is needed for Dorado OH hospital.

When my youngest child saw renderings of the hospital that materialized into what is now OH he said, “The hospital looks beautiful. But I hope they didn’t spend all the money on the hospital and forget about the doctors.” In the moment, I assured him that could not possibly be the case, however I now know it most certainly is. We have a beautiful hospital in our community that is woefully understaffed to meet the needs of Dorado and the surrounding areas. I sign this petition in hopes this will change soon.

In addition to the problems outlined in other comments and the cover letter, I have read dozens of similar stories on local community pages. We have also discovered that they do not accept one of the top 3 medical insurances in Puerto Rico, which is typically accepted by every other single medical provider and/or hospital. Our family has chosen to drive a longer distance to a different hospital if an emergency were to present itself.

To improve medical care in our community and help save lives.

Have had a frustrating experience here with my wife and want better for my family

I too have had substandard care at this hospital. It simply needs to DO BETTER for our community.

I own a home at Dorado and would very much like a hospital that I can trust and rely on for everyday care and for emergencies.

I’m a concerned local resident who is sincerely concerned about the ability of local health care to serve the community. We are not seeking exotic treatments for rare illnesses but simply good front line care with an ability to stabilize patients and save lives.

A fully serviced hospital which services the entire community, will grow the community and benefit the hospital and develop an extensive healthcare network. This may be the most desirable cities in the Caribbean.

I have witnessed the deficiencies.

The need for a functioning hospital is immediate. Dorado Health was promised as a world class facility and the community needs have not been met yet.

I live in community of Dorao

My wife had a baby last month, and we chose to drive 35 minutes to Ashford, rather than go to the more convenient option of Orlando Health that is right down the street. We did this after a couple poor experiences there and hearing of many more of these types of situations. Unfortunately, the impression is that this is an understaffed and unsafe hospital.

This is about the need of quality of care in a needed service.

The island needs better services

We had a terrible experience in the pediatric ER which we later learned violated multiple laws in Puerto Rico.

My friends and family in Dorado deserve high quality healthcare.

Local resident

Local resident in full support of this

I can also share a frustrating visit, although not of the severity of the cover letter. I suffered a mid foot collapse breaking all my metatarsals and tarsals in dec 2021. During our visit in dec23/Jan 24, I had some problems with my ankle and went to the ER at your hospital. I left the waiting room after an hour. I had not even been called to register with triage. Pretty incredible. Later, I needed to get x-rays done as an outpatient. This process took 3 hours and was one of the worst healthcare experiences of my life. Scott Hilinski

We need all this

My family and I are in full support of the needs listed in this letter. We have also experienced excessive wait times at Orlando Health. Our 2 year suffered a terrible fall and hit her head, knocking her unconscious. We rushed to OH where we waited an hour to see a pediatrician who staff said was late to work and had been called several times. We then waited an hour for a CT scan and then 3 hours for results. We will not be returning to OH until changes have been made.

In the best interest of our community.

Critical and badly needed services.

In support of high-quality, timely health care for all residents of Dorado.

I am very much in support of this effort. I too am one of many that has had a poor experience at OH. I have deep fear about the services that would be provided should my family have a serious emergency.

We need to improve the access to the different services that the Hospital offers.

We need faster more efficient care. There should be no reason someone doesn’t wait in the ER nor should someone have to wait for an ambulance or medical care in an emergency. There’s no excuse for poor medical attention

The community is in desperate need of emergency care at Orlando Health.

The current state of the hospital is unacceptable and putting lives at risk. Everyone I know who has been has left without being seen. This is an issue in Puerto Rico and need intervention. We need stable healthcare.

I agree with this. The health care is horrible. I myself had a similar issue. My husband was having horrible pains in his stomach. He is a leukemia survivor with a bone marrow transplant. We went to the hospital and were not even triaged for hours. After four hours we recieved a call from Federico Stubbe who said he heard we weee at the emergency room. Why didn’t we call him. We never thought we had to pull strings to be seen. He called over and they called us to just do the triase. Then we sat for two more hours, still not seen. The waiting room was not even that crowded. We left because he was starting to feel better. Again, I went for food poisoning myself. It was the middle of the night and nobody was there. They took me in but again would not see me. They said the doctor there was not going to see me because he was getting off in an hour, so I would have to wait until the next doctor came and they were not sure what time that would be because he is often late. I was in extreme pain and started screaming to be seen. Only to stop me from screaming would they see me. I am a lawyer who has a leading firm in NY and does medical malpractice. You are certainly opening yourself up to liability. I said to my husband we need to move out of Dorado if this does not improve. You have a serouuous ñroblem on your hands.

We need improved medical service.

As a resident, I am terrified of going to your hospital if I should need any type of emergency care. I shouldn’t feel that way. One of the reasons I moved to Dorado was knowing their was a hospital nearby - I had no idea all the issues & I really think that with the current example you could implement meaningful change very simply and have the support of all the residents.

Our community is in desperate need of emergency health services. We have a community that is motivated and has the talent and resources, to collaborate, to get this done.

I had previous experience with this emergency facilities and services

This is a very important initiative specially for all of us in the Dorado area. Medical care in Puerto Rico is in bad shape and having a facility in our town that can REALLY help people in case of emergency is a must. We appreciate this call to action in such grave matter and need Orlando Health Dorado to take corrective action and help us address these matters so that our community can safely depend on their life saving services. For now I will avoid using their services in case of emergencies and really in all cases until I see some action taken by Mr. David Strong and his organization.

We were sold the promise that quality healthcare was being brought to our community and town when OH was opened. I went to the ED for a potential broken bone, waited for hours, was never seen, and left in frustration because I was in so much pain and I thought I’d be better off at home or seeking treatment elsewhere. The residents of Dorado and the surrounding areas deserve quality healthcare accessible in a safe and timely manner

We want to see good emergency & health care services in our community that is readily available for everyone here including & most importantly for our children.

Reliable and proper healthcare is a major concern for my family living in Puerto Rico.

Supporting our community efforts to improve standing healthcare quality in the hospital.

There is an incredible amount of thought leaders and members of the community passionate about this topic. We should not be selling our community short of nothing but the best services.

Aaron Leavitt

Want to ensure we all have access to quality healthcare, and emergency services.

The hospital needs to operate efficiently or exit the market. In between is bad for the community that deserves better.

I cannot imagine the trauma experienced by the Leavitt and Richards’ family, and am greatly troubled to know a more experienced and attentive medical team could have prevented the outcome. We trust Dan’s knowledge of and experience in medical crises, and strongly support his recommendations. Secondarily, we support this petition because my family also suffered from our false belief in and the promises offered by and of the new facility. We not only experienced suboptimal care when we brought my 95 year old father-in-law to Orlando Health, but even more disheartening, a complete disregard for his basic comfort. We wound up leaving on our own and transporting him to Doctors’ Care Hospital in Manati. There, he was admitted, diagnosed and began treatment for pneumonia within a few hours.

A desire for better medical care in our community

I agree that high quality emergency and regular medical care need to be implemented as soon as possible.

I used the Hospital for an MRI which was performed quickly and the facility was beautiful. That said the follow up results took over two weeks because an actual Doctor want available to read it. That’s unheard off. Asa former resident of Windermere, Fl., I know first had this isn’t the case at OH in Orlando. The hospital here in Dorado needs a lot of help.

I think it’s irresponsible to have a “hospital” so ill equipped to handle emergencies or basic medical care.

I support collaboration seeking better outcomes. If there was fault it should be admitted as is the obligation of all doctors, lawyers and other professionals.

I recently gave birth and was told that if there was an emergency with my baby, this hospital would not be able to help me. It is a shame because if there is any emergency, you should not have to drive over 30 minutes to Centro Medico, we should be able to receive the care we need right here in our town. The hospital is beautiful and I have my OBGYN there but it still has a long way to go….

I fully support this letter

We were so excited to have a hospital in our community when they first began building it but we have heard these same kinds of stories too often. We would have liked to have a more full service hospital that we can trust and count on should there be an emergency. I’m shocked that they have such substandard treatment and no trauma unit. They completely missed what the community needed from this hospital to feel safe and secure. I hope they are willing to make the changes necessary to actually be useful and save lives.

I am a Dorado resident and this is my main hospital.

We urgently need access to better emergency and family care medicine.

We need better heathcare for acute responses.

Quality heath care is the most important thing missing from our community. There are many people who otherwise might move here who don't for this reason. The community and Puerto Rico's economy suffer as a result.

"Puerto Rico deserves to have the best health care on the planet."

Need adequate emergency and hospital care.

Total agreement with its content in addition to personal experience with a child.

Please support our community with emergency doctor and other specialists. Consider partnering with medical universities. Be innovative!

Health is arguably the most important thing to our family. I am a registered nurse and my life and business have always been heavily focused on health and wellness. When moving to Dorado, we were sold on the idea of the coming great new Johns Hopkins hospital. It’s disconcerting to realize it’s not even set up to handle some basic emergencies.

We also had a very bad experience with our son who needed an X-ray. Waited hours and until my husband told them we were leaving did they listen. Even then we left due to it being such bad care.

Terrible emergency room experience including hours of waiting.

We need this hospital to be fully staffed and equipped to provide state-of-the-art health care to the residents of Dorado

Improving Care in PR and Dorado.

In light of the recent event, we are keenly supporting of the importance of enhancing the community's emergency health services.

Urgent need for appropriate medical facility!

To better the healthcare system in Puerto Rico

Life and death at stake from poor ER training and terrible service for medical records

Its a shame that this hospital which should have been a true feature of Dorado has turned out to be such a massive blight.

we need reliable local emergency health care,an empty new building without proper staffing does not provide this.

It’s sad that with the resources our community in Dorado has that friends should die needlessly for lack of basic medical and emergency services.

It’s not a want but a need at this point given the size of our community.

I have not had any personal experience with the hospital, but from what I’ve heard from friends and neighbors is that it is best to avoid this hospital as it is critically understaffed. I really hope things can change. Our community needs a hospital we trust.

Two year ago my healthy 58 yr old wife suffered a fall and had a fractured pelvis. We went by ambulance to Orlando Health in Dorado PR. The doctor in the ER took forever to finally transfer het to another facility. Unless something improves, we would try to avoid this place. It’s a beautiful new facility that has very little services and staff.

I too have experienced disappointing service at OH when I arrived with my then-4 year old who had a drowning (he survived). October 2022 I arrived with no clear direction, reception pointed to a room and while holding my son I was left alone. Thank goodness for a close friend who happened to be in the waiting room (having waited 5 hours to be seen), who jumped up and was able to help guide me. My experience was disappointing and frustrating, to say the least.

My experience in attending the hospital was horrible.

Dorado resident who wants a safe environment for his family

As a resident of Dorado this greatly impacts the health and safety of me and my family.

Important initiative

Thank you

We are very grateful of having the hospital next to us but it needs to improve emergency services. Wait is too long!

My family has experienced extensive wait times in the ER to be seen by anyone, My wife waited for well over 2 hours and only after complaining she was told the doctor was late because they forgot they were on call that day and was on their way.

I had experienced a three hour wait time to be triaged!! And left in frustration after 5 hours of never being seen.

Need to improve

I am a senior citizen retired who retired to PR. Having excellent medical services close to my home is important to me and I am willing to pay extra for the services.

Promise of good Healthcare was one of reasons our family moved to dorado.

I retired to PR 8 years ago and was excited when the new hospital was planned and opened. They were promising excellent healthcare and the option of concierge service. Since Orlando Health took over operations of the hospital, none of this happened. My experience in the emergency room was that medical services were adequate but it took three hours before we could check out.

Town and community of Dorado need proper local healthcare (as does the rest of the island), having built new state of the art facilities, should be able to attract and maintain equally qualified medical staff. Ultimately should be able to set the example islandwide.

For better life and health care

For a better health care facility in Dorado

Need proper healthcare

We all deserve quality health care. By working together and leveraging the resources of this community we can create a truly first class healthcare system.

A brand new facility is of no value without quality staff to run it.

Orlando hospital needs to dramatically improve its emergency care facility capabilities.

Emergency care

I fly back to the states and pay out of pocket rather than using the hospital that is less than 1 minute from my home.

I

As a community member, parent, and also a medical professional myself - I have been disappointed and disheartened with the stories of experiences of fellow community members that have used the hospital for emergency services. We have an amazing opportunity here with a beautiful facility, community support and the potential for enthusiastic funding - we need to push for quality improvements now.

En memoria de un querido familiar perdido demasiado pronto debido a servicios de emergencia inadecuados, me mantengo firme en abogar por mejoras inmediatas. Esta tragedia subraya la necesidad urgente de que nuestro sistema de salud priorice un cuidado de emergencia accesible y de calidad para todos.

Amazing facility - let’s staff and utilize it

We need a proper emergency room. The ER at Orlando Health is a disaster.

Resident of Costa Dorada II and 81 years old

It’s not an emergency room…it’s a waiting room you go and pray that you get seen in time

These changes are needed and would vastly improve our community.

Safety

Both preventative and emergency health services are critical components of any community viable for our family.

Concerned member of Dorado Beach community.

I have also experienced poor care from this hospital and unless there is improvement I will not use this facility

Change is absolutely needed - The community has lost faith in OH.

I support improving emergency services for the Dorado community

I would like to know that there is a place in Dorado with great healthcare and emergency services to those within the community.

Supporting so that emergency care and hospital services are improved.

As a full time resident and member of this community, it is imperative that we have the best medical and emergency care/services available here in Dorado. With Orlando Health located in Dorado, it should be staffed with the very best medical services possible.

The desire to have much needed emergency healthcare for my family and the community.

Support letter and previous comments

Friend of Aaron and concerned for our family of 5.

Agreed

Better hospital service in dorado please

We have a beautiful hospital I’m too scared to take my kids to as I don’t have faith the proper doctors are available.

This hospital shouldn’t be called a hospital. They don’t take emergencies seriously and do not work with a sense of urgency. The healthcare needs to be significantly improved here. I don’t have the energy to write everything out I want to say but I know Dan will convey my opinion.

Agreed

My two year old daughter received terrible care at the ED. Our pediatrician advised us to go to the ED and sent us to with a form detailing her issue. The physician on duty refused to read it. He also could barely speak English. Our daughter was very ill and he sent her home with the wrong medications. Medications that a two year can NOT take. Our pediatrician was applaud and questioned if the physician was even a pediatrician.

Our community deserves better medical and urgent care facilities. A hospital operating without the necessary resources and readiness puts at risk the lives of patients.

Providing world class healthcare is a win-win-win for all stakeholders - patients, caregivers, shareholders, employees and the community.

Everything the letter states. My 84 year old mother in law and asthmatic daughter are of special concern to me regarding both urgent and ongoing medical care.

We need proper healthcare close to our community.

Better health service is needed

I've personally had some scarry experience at the ER. Worried about the facilities. It's so difficult to find doctors.

We live in Dorado and emergency care is critical.

We need a robust and high quality healthcare system in Dorado.. it's a fast growing community and this seems to be the only missing piece of an otherwise robust infrastructure

In full agreement with all comments.

My personal experience of this hospital's ER has been very poor. There is an urgent need to look into this and make an assessment on what's lacking in training and processes. We love here and a big hospital with good facilities is of no use of the staff is not trained and processes are not set.

This is necessary for community safety

To ensure we all have access to the quality, lifesaving healthcare that everyone deserves.

We need a hospital we can rely on. Let’s make it happen because lives are on the line.

I have personal experience with emergency services not helping my infant son on several occasions. It gives a false hope to be close to a hospital when that hospital isn’t able to provide necessary services .

As a long term resident of Dorado it is critical to have access to a good quality ER & trauma center locally. I hope that this opens a dialogue between OH and Dorado residents.

Friends, community and colleagues.

agreed????

In agreement with the letter written above

We have been in Dorado for 5 years now. I have two baby girls under the age of four and there needs to be an adequate, fully staffed, working hospital for our family. We moved our multi million dollar companies to this island with the hopes of a better future for our family; that cannot happen if an emergency happens and my family cannot get the proper care they need. This needs to be addressed for the sake of my family and the friends that have turned into family in our Dorado community. Our family needs this. Charge us anything you want; this needs to happen ASAP.

In support of this initiative

We need better healthcare in Dorado:. Too much bureaucracy, not fast response in case of emergency, lack of specialists.

We need better Healthcare for all the community

As a resident of Dorado I would like to see my family have access to quality, reliable health care.

Need a hospital, not a false sense of security.

Orlando Health in Dorado is woefully inadequate.

Not enough emergency healthcare services available

.

I can see this facility from my yard, and it gave me a sense of peace for a time… Until hearing many many bad reviews from other members of the community. As the population of this island and specifically Dorado increases, its residents need medical care we can depend on. Please make this a reality for the many families who live close by and may someday rely on lifesaving care.

Hospital needs some changes!

Health is #1. Support for the medical community. Keep saving lives. ????

I care.

Poor experiences in the ER

This is a crucial topic that our community be able to get sufficient medical treatment

Together we can make our community stronger and improve health care deliverables

Needed Please. A must!

We live in the best community on earth and we need much better health care

Looking forward to productive conversations to promote exceptional healthcare & emergency services in Dorado through Orlando Health.

To improve the care given there and to do our best to avoid any future tragedies.

We fully support this direly needed initiative.

We need better healthcare in Dorado

I was invited on a tour of the hospital just prior to its opening and was very excited about the foundation membership support it was planning. I believe the community is willing to be part of making the hospital the best in the island.

Dear: We are looking to Improve emergency services !!! Thanks

Totally agree with this request.

I’m

We are in dire need of quality local emergency resources.

This whole situation is just heartbreaking. I hope this message is received and that changes are made to prevent this from ever happening again.

Gorgeous facility needing operational overhaul.

I had an emergency there in April 2022 (golf cart accident) and I received good care but if things don’t stay at the right level, people will suffer.

This is critical to make sure that the community has access to high quality healthcare

This is essential to maintain a safe and trusted community

We need a quicker and reliable medical system!

Life saving measures are a standard requirement for a hospital with an emergency room. OH needs to be able to support the community it services.

I live in Dorado and believe implementing these recommendations will help our community and save lives in the future.

A deep desire to guarantee that the health of my family and friends is managed at the highest levels

We need a better and quicker medical system. Everything takes so long because of the lack of urgency or care.

We have had to utilize the services and they were far too slow in a true emergency situation.

I will help to improve the situation where I am able.

There’s nothing more important than life-saving critical care

We are in desperate need of quality medical care. Thank you to Dan for spearheading this effort!

Better emergency services and health care hospital

When my family and I were deciding to move to Dorado, a selling point was a brand new, state of the art hospital down the street. I am heart broken that we lost one of our own who could have potentially been saved. It is crucial that improvements be made immediately. We deserve better.

Hoping to live in Darado for many years and having good medical would allow me to do that.

Better care is desperately needed.

We must do better for ourselves, our children and our community. Too many of us continue to leave the island for healthcare needs rather than relying on the beautiful hospital right in their backyard.

I agree with everything stated in the petition, especially in need of advanced critical care in the ED

We’ve also experienced poor emergency care with our family. We will not come to this hospital unless serious improvements are made.

Good healthcare services are urgent in Dorado, PR. OH could be that health provider whuch would improve the lives of hundreds of people.

Good healthcare services are urgent in Dorado, PR. OH could be that health provider whuch would improve the lives of hundreds of people.

I am 68 and love in Dirado Beach and I want to make sure the quality medical care is available for me when needed.

Major need for quality healthcare

We need substantial changes to how Orlando Health responds to and treats serious and life threatening health conditions. We need on staff doctors, & educated staff who urgently care for patients in a timely and professional manner

Improved healthcare

If OH was a professionally run hospital, with at least average staff and procedures, then my friend would probably still be alive. Like Dan, I have heard numerous other stories about this hospital's negligence.

Wasn’t impressed when I went there super long wait time when I was in extreme pain. Would love to find good primary care doctor there for me and my child.

For better access to care for our community

My husband was also a patient at your “emergency dept” in need of urgent care and your ONE “er” doc was on lunch. While we are grateful he made it home, the experience we had at the facility was terrifying. The hospital is not only under staffed but poorly staffed.

As our town has grown so has the need to have a hospital with the capacity to attend critical emergencies that requires prompt attention . The emergency room at OH I think is lacking that capacity at this moment and lives can be lost if in need of that care.

Dorado needs enhanced medical care for emergencies at OH. Dramatic improvements need to happen, and happen fast before more tragedies happen here.

We need a better system immediately.

My family lives in the community and were disappointed in the quality of care available to us when we needed to take our, at the time, 20 month old to the “pediatric” emergency. We desperately need competent and consistent services.

I have also experienced a less than optimal interaction with Orlando Health Dorado. I am familiar with this tragic loss and the response from the hospital to the situation. We have an extremely motivated community willing to pay for world class healthcare.

We need care we can count on.

I too took a neighbor to the ER after at fall late at night and received no urgent attention - I was climbing across the desk as I feared she had a brain bleed. She had a severe concussion from which she still suffers but had it been more serious , I fear what the outcome could have been.

I have lived in Dorado Beach for well over a year now. I had a horrible overnight experience at this hospital unfortunately after being so hopeful that if anything ever happened I would get the care I need. I received no food, water, or blanket despite the freezing temperature inside the ED, and also no answers after I had a grand mal seizure out of no where and my fiancé was out of town. Luckily I had a friend come over as I knew I wasn't feeling well and she was there 5-10 min before I had the seizure. The doctor at the hospital after waiting 8 hours to even be seen, told me after doing a chest x ray that my head CT was normal. He spoke perfect English. I had to tell him and convince him for nearly 10 min they did a chest x ray and no head scans. He only believed me when I refused to leave until he looked and my paperwork instead of just telling me something completely false. As an active community member who is investing in making Puerto Rico, Dorado, and our surrounding communities better right now and for future generations, we are willing to donate and help support necessary services or new initiatives in the hospital if it would improve things.

I have lived in Dorado Beach for well over a year now. I had a horrible overnight experience at this hospital unfortunately after being so hopeful that if anything ever happened I would get the care I need. I received no food, water, or blanket despite the freezing temperature inside the ED, and also no answers after I had a grand mal seizure out of no where and my fiancé was out of town. Luckily I had a friend come over as I knew I wasn't feeling well and she was there 5-10 min before I had the seizure. The doctor at the hospital after waiting 8 hours to even be seen, told me after doing a chest x ray that my head CT was normal. He spoke perfect English. I had to tell him and convince him for nearly 10 min they did a chest x ray and no head scans. He only believed me when I refused to leave until he looked and my paperwork instead of just telling me something completely false. As an active community member who is investing in making Puerto Rico, Dorado, and our surrounding communities better right now and for future generations, we are willing to donate and help support necessary services or new initiatives in the hospital if it would improve things.

I agree with Dan and rest of the DB community.

My family has also had bad experiences with the hospital. Through admission to the urgent care we leaned that the hospital may not be equipped for many emergencies and lacks necessary medical equipment and doctors for many cases. It is not generally understood by the community that the hospital is not equipped, in fact I believe the view of the community is opposite due to the perception that a brand new hospital should be more reliable. I would feel more secure if a medical helicopter was available for emergencies to evacuate Dorado to a hospital that has specialized doctors and equipment to handle the severity of the emergency.

I currently have no confidence in the Orlando hospital in Dorado, which is right next to our house in Sabanera. In an emergency situation, I would drive to Manati which is much further... but likely a better outcome nonetheless.

Had terrible experience at the hospital. Will never return to hospital unless changes are made.

I shouldn’t have to take my child to the ER in San Juan because a pediatrician isn’t on staff past 8pm

Quality emergency care is important to the value of the experience of living in Dorado.

We deserve a functional hospital.

Experienced the ER firsthand and it was a terrible experience... Sad thing is, it doesn't have to be.. State of the art facility is just sitting and decaying with no real use / staff. Let's fix it once and for all. Dan and Co. are great, smart guys. Listen to them, this is a serious problem.

I was hoping for a good hospital in PR, to raise the bar, better than the substandard usual practices of Doctor’s Hospitals in PR and many others. It seems that OH has delegated quality care on Doctor’s Hospitals administrators in PR which is very frustrating.

Hospitals, as critical community infrastructure, must deliver on their promises of quality care

I have been to the ER twice. I was there the first time and waited 10 hours to he told you didn’t have an Infectious Disease doctor that I required even on staff. The second time I visited was because I had an infected PICC line. They told me they could not treat me because they didn’t install the PICC line. I had to go to a different hospital to treat my blood infection. Incorrect and illegal to refuse me care. The embarrassment this facility must be to your reputation. How you have let it go this long without correction must be a personal embarrassment.

Thank you!

The patient experience at Orlando Health Dorado is not viable. The online reviews are awful. And the two trips I’ve personally taken there with my children were very disappointing. But the the facility is beautiful and the potential is obvious. I hope this can be resolved.

We need a urgently an effective emergency room!

Firsthand negative experience in ER

Our lives depend on it

I agree with the cause and letter

The hospital has a tremendous physical plant, equipment, and location, which I saw first hand on a personal tour before it officially opened. However, it's clear from my personal experience bringing my son to the Emergency Room last year that the personnel, management and staffing are not on par with even a C-tier clinic in the U.S. It is an embarrassment that so much money went into building this hospital only to have it run so poorly. We have the fiscal means, the will and the human capital to solve this problem if the people running the hospital will allow us to engage and help solve this huge problem.

We want better healthcare

Looking forward to see steps leading towards the improvement of the existing medical services at the OH / Doctors Hospital in Dorado.

Improved healthcare

Highly responsive medical service is critical for a community to feel safe.

Very interested in improved medical care at Orlando Health. Many are questioning whether it makes sense to stay in PR without quality medical care nearby. An excellent, well equipped hospital in Dorado would be a game changer. Thank you!

We need this so much

Need a local hospital that can handle the large population of Dorado

Better public health and emergency services

We need this so much

I actually passed out with a mild seizure in the waiting room to the emergency room waiting to be admitted. It wasn’t until that happened that anyone seemed to take us seriously or have any sense of urgency.

Currently, I do not feel safe going or bringing my collagen to this hospital.

Resident of Dorado

I have lived here for 5 years and my biggest concern has always been the healthcare available.

Hospital is in need of fast and efficient emergency personnel and better experience trained phisicians!!!

Thank you!

Having modernized emergency and urgent care facilities makes living in Puerto Rico more enticing for al of my friends and family to visit and make the move here.

Every reason in the letter and more….

A concerned citizen.

We absolutely love living in Dorado. The only thing that would make us think about moving is the unreliable medical system here, especially in our town, Orlando Health. I had a terrible experience with my daughter at the Orlando pediatric ER, and I swear I'll never go through that again, no matter what. It's crucial we address this ASAP for the well-being of Dorado's residents and the town's future. Without reliable medical care, especially in emergencies, Dorado can't thrive..

I am a mother to two small children. I previously fought for my life in ICU and my daughter in NICU and I fully understand the importance and urgency of medical care when in emergency. I love where we live but the lack of urgent emergency medicine has made me question staying here. As if life is not valued. If I had lived here when my emergency happened: I would be dead. We need a proper emergency care team at our local hospital in Dorado, pr. Our citizens are worth it.

This community is my favorite that I’ve lived in. There is so much care for each other amongst its members. We are worried as a community, scared even, and we need better care—many of us had hoped that it would come from this hospital.

We urgently need this.

Our 4 year old daughter woke up screaming in pain in the middle of the night a couple months ago. We suspect she had a UTI. My wife and daughter spent EIGHT HOURS in the ER before being seen by a Doctor. They waited another hour to get antibiotics (ONLY IV offered for an 4 year old!!!) and two hours to be discharged. ELEVEN HOURS for child with UTI??? This is inexcusable. The ER was understaffed, poorly trained, unorganized and spoke no English. OH needs to fix this or no one from the community will go to your facility and your only patients will be the uninsured… We will never step foot in there again until we are given confidence that this has been fixed.

The whole community desperately needs a fully functioning hospital, especially emergency care. We want to partner with Orlando Helath to make this happen immediately.

Basic need

The health and safety of our friends and neighbors matter.

The state of this medical facility is terrifying. It cost us the life of our very treasured friend who was a young father to two beautiful children.

My son had an accident which split open his top and bottom eyelid along with his eyeball. OH emergency room failed him in his time of need.

We need much better healthcare in Dorado!

Fully support

We need a quicker assistance

I live in DBE for the last 24 years and we really need more from the Hospital

I agree with the message in the letter.

Similar experiences.

Show support for better healthcare

Resident of Sabanera de Dorado for the past 20 years.

Agree wholeheartedly

Support to improve emergency services

Terrible personal experience

Terrible personal experience

We need reliable healthcare

It's absolutely necessary

The current hospital is in disarray, and is unable to answer the call for even the most basic services. Unfortunately, this cost a valued community member his life recently.

We need reliable and effective critical care and non-critical medical services. It is a tragedy to have a state of the art medical facility in Dorado yet local residents are not comfortable going there.

We need accessible, reliable and excellent emergency medicine in Dorado. Please work with Dan Richards and the other folks who are bringing this to your attention on behalf of our community. my family will be glad to support both primary care and emergency services paying patients.